We have some really cool clients! Read what they have to say below. Use the form at the bottom of the page to submit your thoughts.
I would just like to thank you guys for your prompt and professional service. It was an absolute pleasure doing business with you guys. I will definitely make use of your services as soon as my house goes live with fiber. I've heard the same from the owner of our company. Thanks again
Dries Uys, Sinister Studio
I really want to let you know about the amazing service I have just received.
I called shortly before you closed at 17h00 for technical assistance. All your technicians were busy and accounts took a message and promised that someone would call me back. (How often do customers get told that with no follow through?)
How thrilled was I then, when my phone rang at 17h30 and a wonderfully engaging, friendly and helpful technician solved my problem over the phone!
Thank you. You have shown exactly what customer service is about :)
Cool Ideas gets my 110% vote for excellence! I'll certainly be telling everyone about my wonderful service experience.
Alison Palmer, Cool Client
Thank you for the fantastic service! World class!
Gary Isbister, Cool Client
Thanks so much for the mini-tutorial this morning. The Technician was really very helpful. I'm so pleased I chose Cool Ideas :-).
Astrid Corubolo , Cool Client
Exceptional service right from the start. Cool Ideas are efficient, prompt and responsive. I can't fault them on anything.
Graham Thompson, Cool Client
Signed up on a Monday night at 10, had internet immediately through CPE connection, router arrived on Wednesday, AWESOME SERVICE! 20 meg line is the bomb and the pricing is amazing.
Dalton Nel, Cool Client
I was online within hours. Not often can one say one gets what one pays for with ISPs. No hassles; highly recommended.
Benjamin van Looy, Cool Client
Over a year since my home fibre was connected. Not one day downtime. Always the promised speed. No Telkom 2.7mb when you they claim 4mb. Truly hassle free.