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Support

USE THE FORM BELOW TO SUBMIT A TICKET TO OUR SUPPORT TEAM!

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  • Please enter the security key.

 
 
A few guidelines to consider when submitting a support ticket.

 

  • ┬áIf you are not the account holder please be sure to include the account holders name in your message. This will make the process a lot more efficient when trying to investigate any issues on the account.
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  • Please try to include as much detail as possible when submitting a support ticket. This will help us diagnose your issue faster.
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  • Include the name of your fibre provider eg. Vumatel, Fibrehoods, Octotel, DFA etc etc. This will make it more efficient for us to check the correct systems for your account the first time.
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Have you had a look at our FAQ section to see if your question has already been answered?

 

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If you did not find the answer you were looking for then please submit your issue to our support team using the form.